Question 1

Why does it take up to 7 days to get a Pinata?

Accepted Answer

Most of our Pinata's are made upon order and take a while to construct/decorate.  The process takes time to keep the quality at a high level and customize them to the tastes of each customer.

Question 2

How are the Custom Star Pinata's made?

Accepted Answer

Check out our 
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 page for the most detailed information.

Question 3

What is included with a Star Pinata?

Accepted Answer

Candy is not included.  Each Pinata comes with a Decorated Stick.  Accessories such as rope, C-clamp, and adittional stick may be purchased with your order.  The sticks can break sometimes easier than pinata so a back up plan (broom handle) or 2nd stick could be a good idea.

Question 4

How do I pick up my order?

Accepted Answer

When you receive a notification email that your product is ready or will be ready we suggest customers make an appointment through our website 
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.  The time blocks are set at 1 hour so anytime with in that works.  If you have to change it you can or just let us know.  You can also chat with us or send an email and we can set up a time to pick up the order at: 
Our Display Kiosk  
The Mall at Sierra Vista

Question 5

What if I can't find the character or theme I am looking for?

Accepted Answer

If you can't find the character or theme you are looking for then visit this
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  where we have a Customized Pinata option.  We will chat with you to find out exactly what you are looking for and make sure we can make it.  We start with a solid background and add your theme or character with vinyl sticker paper then decorate to match.

Question 6

Are Pinata's just for birthday parties?

Accepted Answer

No! Pinata's have been closely associated and used during birthday parties but, they are a great way for children or adults to have fun at any gathering.  We have made pinata's for end of the year sports parties, 4th of July, and family reunions.  They are a fun experience for any occasion.

SV Balloon Place

LLC

Frequently Asked Questions